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INDUSTRY INSIGHTS

HCA works in industries that demand repeatable and highly reliable business processes. We work with clients to align workforce development, technology, and business processes with competitive strategies. All engagements target practical and implemented solutions that can be measured and monetized. Our work commonly targets 3 outcomes: the Employee Experience, Business Results, and the Customer Experience.
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Profiting from the Government Shutdown
Important lessons that can spur your organization to higher levels of performance This week, we are in the midst of an interesting period...
Jan 10, 20194 min read


Will it make the Boat go Faster?
Getting your organization and its employees motivated for a bigger and better 2019 A wonderful article in the recent Guardian entitled...
Jan 3, 20194 min read


Running into the New Year - 5 Simple Lessons for making big improvements in your business next year
Last week, the Wall Street Journal published an article ‘Secrets of ‘Ultra Geezer’, America’s Fastest 70 Year-Old Distance Runner”. The...
Dec 26, 20183 min read


Mega Trends - Ride the wave or get swallowed up in it.
Pundits decry the ruin of Main Street Middle America swallowed up by Wal-Mart and Target. Expensive Taxi Cab medallion owners lament the...
Dec 20, 20184 min read


Hey Listen! Look! - The Little Drummer Boy and Alexander Hamilton
The Little Drummer Boy and Alexander Hamilton make a formidable duo to power your business In our recent post, “Hey Listen!” we discussed...
Dec 13, 20184 min read


Workforce Development
Smart employers take responsibility for promoting personal and skill development in rapidly transforming economy Recently, we were given...
Dec 5, 20185 min read


Hey listen!
Vital Skills for Leaders, Mentors, and Co-Workers that will drive Productivity and Innovation Underlying work we do for our clients is...
Nov 28, 20185 min read


Build it to last 400 Years - 4 Important Elements of the Pilgrim Strategy
How could the Pilgrim explorers be so future thinking and we cannot look up from our cell phones nor extract ourselves from the 24 hour...
Nov 21, 20184 min read


Beats a Sharp Stick in the Eye - Managing Occupational Hazards and your business success.
“Beats a sharp stick in the eye” indicates “It could be worse”, the age old euphemism that delivers some level of twisted optimism to the...
Nov 15, 20184 min read


Vikings and Snowflakes - How to make the most out of diverse talents in your company
A positive by-product of the political rancor that we have collectively endured over the past several months leading up to the mid-term...
Nov 9, 20184 min read


“There’s Always Next Year!” Connecting your organization to accomplishment
Lessons from the World Series As of this writing, the Baltimore Orioles (last place in baseball's American League East: 47-115 W-L record...
Nov 1, 20184 min read


Beating Tom Brady at his own game - Be the GOAT. Lessons on longevity and success for your business
Author’s note: This article has an unabashed New England flavor. If the mere utterance of the New England Patriots, Boston Red Sox,...
Oct 25, 20185 min read


Pearls of Wisdom - Lessons in market disruption to strengthen your business
In the same week that Sears Holdings missed its $134 million dollar loan payment and was forced into bankruptcy we are once...
Oct 18, 20185 min read


“Follow the Light” - Creating success with your own voyage of discovery. Lessons from Christopher C.
“Following the light of the Sun, we left the old world”. 526 years ago, Christopher Columbus is said to have uttered these profound...
Oct 10, 20183 min read


What Brett Kavanaugh’s nomination proceedings mean to your business...and it’s all good.
The heavily politicized, emotional, and bi-partisan rancor and fighting that the nation has witnessed over the past two weeks in the...
Oct 3, 20184 min read


Roar! Lessons from Tiger Woods on motivating your business to higher levels of performance.
It was difficult to ignore the sporting story of the week which drew spectators like myself to watch the wonderful sporting performances...
Sep 27, 20184 min read


The New Lean, Lean 2.0 is SLIM
How winning companies are using AR and IoT to power productivity and build strong, efficient business cultures. “Lean Management” is...
Sep 18, 20185 min read


Is your business agile like a Lion?
A simple 8 question test for gauging your company’s agility. Christopher McDougall in his book: Born to Run: A Hidden...
Sep 12, 20184 min read


Fish Tacos 🌮 🌮 and the Rise of Customer Journey Analytics
Most readers have been there…that is just where I was on Labor Day evening. My neighbor had just finishing shipping one of his children...
Sep 6, 20184 min read


Digital Transformation and Your Competitiveness
8 Steps that will Teleport your business to a better world In a recent parody on Digital Transformation challenges, our marketing...
Sep 2, 20184 min read
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