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Build Business Competencies with highly rated Training Workshops
 

Welcome to the overview of the Hamilton Cornell Training and Workforce Development Series which comprises a set of business competencies that can help propel your business to higher levels of profitability and growth while generating better customer and employee satisfaction.

What is included here are the most highly rated and popular of the workforce development and training programs that we have conducted and as you consider investments in your own workforce, we would appreciate it if you would consider which of these topics and courses might benefit your organization.

Many of our programs target the unique value that a company offers and the set of unifying principles that motivate leaders and employees. Simon Sinek, the best-selling author, and motivational speaker, refers to an organization’s purpose as it’s ‘Why’.

Accordingly, we ask you to Start with Why.

  • Why is this important for your company?

  • Why would you invest in developing employee skills?

  • What would you like to accomplish in your business next year?

Here’s what you need to know…

Hamilton Cornell offers highly acclaimed and highly interactive training workshops designed to strengthen employee skills and business outcomes.

The workshops are delivered on site at your business or through a hybrid distance learning (Zoom or MS Teams) process.

All the courses listed below are eligible for 100% grant funding through the state of Massachusetts. Hamilton Cornell assists its clients in seeking and administering the grant funding associated with these programs.

Please contact us with any questions.

PROJECT MANAGEMENT

Project Management? Successfully executing upon strategic initiatives and innovations is the corporate skill that defines nimble, learning organizations. Organizations that are more effective at managing projects develop new products faster and adapt to market dynamics more efficiently.

2

CUSTOMER EXPERIENCE (CX) OPTIMIZATION

Increasingly business brands are defined by the way customers perceive the experience they have when engaging with a company’s brand and, particularly in the way they tell other people about their experience in public – particularly through social media.

3

EMPLOYEE EXPERIENCE (UX) AND EMPLOYEE ENGAGEMENT

Employee Engagement creates greater Employee Experience (UX) and it is well known that engaged and empowered employees are elemental to a winning organizational culture. Like with CX strategies, increasingly an organization’s ability to attract and retain great talent is built on how employees perceive the experience they have when employed by a company and, particularly in the way they tell other people about their experience in public – particularly through social media.

4

LEADERSHIP FOR NEW MANAGERS AND SUPERVISORS

One of the biggest challenges and opportunities for an employee is to be given the responsibility of managing other employees. Front line supervision and the associated legal, and human resource implications has been known to be one of the biggest leverage points in business performance.

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COMMUNICATION SKILLS AND CRITICAL CONVERSATIONS

One of most significant challenge organizations face is to communicate effectively so that all the organization’s stakeholders feel an appropriate part in the efforts and so that they have the information they need to succeed. Participants will learn effective communication skills and, particularly, will focus on the challenge of communicating when things don’t go as planned.

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MINDFUL LEADERSHIP - LEADING WITH EMPATHY

A significant management challenge is to communicate effectively so that all the organization’s stakeholders feel an appropriate part in the efforts and so that they have the information they need to succeed. This is particularly important in establishing commin purpose through leadership.  Participants will learn effective communication skills and, particularly, will focus on the challenge of communicating when things don’t go as planned.

7

TIME MANAGEMENT, TIME BOXING, AND MEETING MANAGEMENT

Time Boxing is a method that targets priorities AND time allocation rather than just priorities and Meeting Management is a core enabler of Communication and Productivity. Time management can be one of the quickest and least expensive ways to boost an entire organization’s productivity.

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CONSULTATIVE SELLING

Companies that serve markets where they get a piece of the market but not as much as they could, or should who develop ‘wallet share’ strategies can succeed in developing deeper relationships and more innovative product and service offerings. Consultative selling focuses on problem solving over simple features and benefits.

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STRATEGIC PLANNING

A strong foundation in strategic planning is fundamental to a growing and successful business. Participants will learn tools and methods for facilitating and managing a strategic planning effort.

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GAME PLAN SELLING

Studies prove that sales performance can improve by 30% or more if you have a thorough game plan for all selling modalities. ‘One size fits all’ sales planning tends to neglect sales people who successfully sell in different ways.

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WOMEN LEADERS IN BUSINESS

Women make up a significant portion of today’s workforce yet are generally underrepresented in senior management ranks. By addressing management challenges and organizational norms and perspectives associated with women leaders, organizations have been able to motivate and leverage important cohorts of employees.

12

EMOTIONAL INTELLIGENCE

A key attribute of successful coaches and leaders is emotional intelligence which is a keen understanding of the impact emotions have on performance. Research has shown that high performing teams and organizations are adept at managing the way that emotions impact their interrelations.

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